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Privacy Policy

Effective date: July 1, 2026

Black Camels LLC ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit or shop at wearblackcamels.com, how we use it, who we share it with, and the choices you have. By using our site, you agree to this policy.

Information We Collect

Information you provide. When you register, place an order, or contact us, we collect personal information such as your name, shipping and billing address, email address, phone number, and payment details (payment card information is processed securely by our payment provider and is not stored by us).

Information collected automatically. When you visit our site, we and our service providers may automatically collect technical information, including your IP address, browser type, device information, general location (such as country and region), the pages you view, the links and ads you click, and the search terms you enter. We collect this whether or not you create an account.

Cookies and tracking technologies. We use cookies and similar technologies to keep items in your cart between visits, personalize your experience, measure site performance, and support advertising. Some of these — including advertising and analytics pixels — allow third parties to collect information about your activity. Most browsers accept cookies automatically, but you can adjust your browser settings to limit or block them; you can still browse and purchase without most cookies enabled. See "Your Privacy Choices" below for how we handle browser opt-out signals.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders and send order-related communications by email and WhatsApp;
  • Operate, maintain, and improve our website and services;
  • Provide customer support and respond to your requests;
  • Send marketing and updates, where you've agreed to receive them; and
  • Detect and prevent fraud, and comply with our legal obligations.

You can unsubscribe from marketing at any time using the "unsubscribe" link in any email, or by contacting us. Managing your marketing preferences won't stop essential order-related messages.

Who We Share It With

  • Service providers who help us operate the business — for example, our e-commerce host (Shopify), our payment processor, shipping and fulfillment partners, and our email, WhatsApp, and analytics providers.
  • Advertising and analytics partners such as Meta, Google, and TikTok, through pixels and tags that help us measure and deliver relevant ads. Depending on your state, this may be considered "sharing" or a "sale" of personal information for targeted advertising under applicable law (see "Your Privacy Rights" below).
  • Legal and safety — if required by law, or in response to a valid request from law enforcement or a government authority investigating suspected illegal activity.

We do not sell your personal information for money. We do not sell sensitive personal information, and we do not process sensitive personal information for targeted advertising.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Know what personal information we collect and how we use it;
  • Access a copy of your personal information;
  • Request that we delete or correct your information;
  • Opt out of the "sale" or "sharing" of your information for targeted advertising; and
  • Not be discriminated against for exercising these rights.

Your Privacy Choices — How to Exercise Your Rights

  • Opt out of "sale"/"sharing" for targeted advertising: email info@wearblackcamels.com with the subject "Do Not Sell or Share," or use the "Your Privacy Choices" / "Do Not Sell or Share My Personal Information" link in our website footer.
  • Global Privacy Control (GPC): we honor GPC and similar browser-based universal opt-out signals as a valid request to opt out of sale/sharing.
  • Two ways to submit a request: by email at info@wearblackcamels.com, or by mail at Black Camels LLC, PostNet, 19214 Clay Rd, Ste C, Katy, TX 77449, United States.
  • Our response time: we respond within 45 days. If we need more time, we may extend once by an additional 45 days and will let you know.
  • Appeals: if we deny your request, you may appeal by replying to our decision or emailing info@wearblackcamels.com with "Appeal." We'll respond within 45 days.

EEA, UK & Switzerland — Your GDPR / UK GDPR Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the following applies in addition to the rights above. For this personal data, Black Camels LLC is the data controller.

Legal bases. We process your personal data to perform our contract with you (processing and delivering your orders); for our legitimate interests (operating, securing, and improving our business, and marketing to existing customers); with your consent (for example, optional marketing where consent is required); and to comply with legal obligations such as tax and accounting.

Your rights. You may request access to your data; ask us to correct or erase it; restrict or object to processing; request data portability; and, where we rely on consent, withdraw it at any time without affecting processing already carried out. To exercise any of these, email info@wearblackcamels.com.

Complaints. You have the right to lodge a complaint with your local data protection authority — your national supervisory authority in the EEA, or the Information Commissioner's Office (ICO) in the UK.

International transfers. We are based in the United States, and your data is processed there and by our service providers. Where data is transferred out of the EEA, UK, or Switzerland, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described here — including completing your orders, meeting legal and tax obligations, and resolving disputes — after which we delete or anonymize it.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.

Security

We store your information on secure servers and use reasonable safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted here, and your continued use of the site means you accept the updated policy.

Contact

Questions or requests about your privacy can be sent to info@wearblackcamels.com, or by mail to Black Camels LLC, PostNet, 19214 Clay Rd, Ste C, Katy, TX 77449, United States.

Accessibility Statement

Black Camels LLC is committed to making our website accessible and inclusive for all users, including individuals with disabilities. We are actively working to improve the accessibility of our website and aim to conform to widely accepted standards (WCAG). If you experience any difficulty accessing or navigating any part of our website, or have suggestions to improve accessibility, please contact us at info@wearblackcamels.com or +1 (346) 632 1447, and we'll work to provide the information, item, or service you need through an accessible method.

Contact Us

Email: info@wearblackcamels.com

Phone: +1 (346) 632 1447

Mail: Black Camels LLC, PostNet, 19214 Clay Rd, Ste C, Katy, TX 77449, United States

Working hours: 10am–6pm Central Time, Monday to Saturday.