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Proudly part of your modest journey since 2016 In-stock orders before 12pm CT dispatch same day FREE US SHIPPING ON ORDERS $100 AND ABOVE Eligible 14-Day Returns & Exchanges Proudly part of your modest journey since 2016 In-stock orders before 12pm CT dispatch same day FREE US SHIPPING ON ORDERS $100 AND ABOVE Eligible 14-Day Returns & Exchanges Proudly part of your modest journey since 2016 In-stock orders before 12pm CT dispatch same day FREE US SHIPPING ON ORDERS $100 AND ABOVE Eligible 14-Day Returns & Exchanges Proudly part of your modest journey since 2016 In-stock orders before 12pm CT dispatch same day FREE US SHIPPING ON ORDERS $100 AND ABOVE Eligible 14-Day Returns & Exchanges
Staging preview — gift selections are a demonstration and will not be added to checkout.

Shipping & Delivery

Processing Time

In-stock orders placed before 12 noon Central Time Monday to Friday are eligible for same-day dispatch. Orders placed after the cutoff, on weekends or on public holidays are processed the next business day. Dispatch and carrier transit are separate; check the delivery estimate shown at checkout.

Preorders & estimated dispatch

Items marked Pre-order are not ready for immediate dispatch. Full payment is taken at checkout. The product page shows the estimated dispatch date or window for that item before you order. This is when we expect to send your order, not the date it will arrive. Carrier transit time begins after dispatch; choosing express shipping does not bring forward preorder production or dispatch.

Orders with preorder & in-stock items

Orders containing preorder and in-stock items ship together when all items are ready. If items have different preorder dates, the order waits for the latest applicable dispatch date. Place separate orders if you need available items sooner; each separate order has its own shipping charges and free-shipping eligibility. If we choose to split an order, we will not charge extra shipping for that split.

To cancel a preorder before dispatch, email info@wearblackcamels.com with your order number. See our Returns & exchanges policy.

Order Confirmation & Tracking

You'll receive a confirmation email as soon as you order, and a second email with a tracking number once it ships — please allow up to 24 hours for tracking to update. If neither email arrives, check your spam folder or write to us at info@wearblackcamels.com.

We also send order and delivery updates by WhatsApp to the phone number you provide at checkout, alongside email.

We ship with established carriers — typically USPS, UPS, or FedEx within the US, and DHL or FedEx for international orders. The carrier and service are assigned at fulfillment based on your destination and the option you choose.

U.S. Shipping Options

We deliver to all 50 states. You choose your speed at checkout, where the exact cost is shown. Standard shipping is free on US orders $100 and above. Estimated transit times, counted from the ship date rather than the order date, are:

Option Price (USD) Estimated transit (business days)
Economy Shipping $7.99; free on U.S. orders $100+ 3
Express Shipping $19.99 2
Express Air Next Day $59.99 1

Transit times are estimates and can shift during peak periods.

Delivery Estimates & Delays

The times above are estimates, not guarantees. Once a parcel leaves our facility it's in the carrier's hands, and we can't control delays caused by couriers, weather, or busy periods.

Your rights if dispatch is delayed: If we cannot ship by the stated dispatch date (or within 30 days when no shipping time is stated), we will email you no later than that deadline with the reason for the delay, a revised dispatch date where available, and the option to accept the delay or cancel the affected unshipped items for a full, prompt refund. Where your consent is required and we do not receive it, we will cancel and refund the affected unshipped items. If we cannot fulfil an item, we will refund it rather than issue store credit.

Where We Ship

We ship within the United States and to supported international destinations, including the United Kingdom, European Union, UAE, Canada and Australia. Enter your address at checkout to confirm availability. For delivery in Pakistan, visit our Pakistan store. We do not ship to PO Boxes.

International Shipping

Shipping charges. International rates are calculated at checkout from your destination, order weight, and the service you pick.

Duties, taxes & customs. Eligible international orders are processed through Managed Markets with duties and import taxes prepaid where supported. These charges are included in the displayed price or collected at checkout, as shown for your destination. Some destinations or services do not support prepaid duties and may require payment on delivery; review the final checkout details. For a prepaid-duty order, contact us if a carrier requests an additional import payment.

Delivery timelines. Delivery estimates vary by destination and service and are shown at checkout. Our configured UK/Canada/Australia service estimates 4–12 business days after dispatch, and the other configured international flat-rate service estimates 5–8 business days; carrier-calculated services can differ. Customs processing, public holidays and carrier delays can affect these estimates.

Refused or Unclaimed International Shipments

Refusing or failing to collect an international parcel does not replace a return or cancellation request. Contact us promptly. We will explain any actual return-to-sender costs and apply deductions only where permitted by law. For prepaid-duty orders, contact us if a carrier requests another import payment. Refunds follow our Return & Exchange Policy and applicable rights.

Delivery Address

Please double-check your address at checkout. Contact us immediately if it is incorrect; corrections or rerouting cannot be guaranteed after processing begins. If the parcel is returned because the supplied address was wrong or incomplete, we will confirm reshipment charges or applicable refund options before proceeding. Mandatory consumer rights remain unaffected.

If You're Not Home

If you can't take delivery, the carrier decides whether it's safe to leave the parcel. If not, they'll leave a card explaining how to arrange redelivery or local pickup.

Lost, Stolen, or Undeliverable Packages

If tracking shows delivery but you don't have the parcel, please:

  1. Check with household members, neighbors, and building management; and
  2. Contact the carrier to open a claim, since they hold the proof of delivery.

We can't take responsibility for parcels the carrier has marked delivered, or lost through an address error, but we'll always help you file a carrier claim. If a parcel comes back to us as undeliverable, we'll arrange a reship at your cost.

Sales Tax

US sales tax is worked out and added at checkout from your shipping address. For TikTok Shop orders, the platform collects and remits sales tax as the marketplace facilitator. These policies cover purchases on wearblackcamels.com; TikTok Shop orders also follow TikTok Shop's own policies.

Questions

Write to us at info@wearblackcamels.com — we usually reply between 10am and 6pm Central Time, Monday to Friday. We are closed on Saturdays and Sundays.

Mailing / return address: Black Camels LLC, PostNet, 19214 Clay Rd, Ste C, Katy, TX 77449, United States

Manage purchases in My account & orders or start a return. For help, email info@wearblackcamels.com.